Heavy-Duty Shop Revenue Hits $5B as Maintenance Demand Surges

Key Details Fullbay's maintenance data platform tracked a remarkable 68% revenue increase at participating shops, climbing to $5.04 billion in 2025 from $5.3 billion in 2023. The company processes roughly $5 billion in service order commerce annually across its network. The State of Heavy-Duty Repair 2026 report, produced with the American Trucking Associations' Technology & Maintenance Council, officially releases March 23. Why It Matters Fleets are holding onto older equipment longer due to economic pressures and concerns about emissions systems on new trucks. This extended equipment lifecycle directly drives higher maintenance demand and revenue opportunities for repair shops. However, this growth comes with operational challenges that shops must navigate carefully. Challenges Ahead Labor costs jumped significantly, with average shop labor rates rising 10% year-over-year to $149 per hour. Technician shortages remain critical - 42% of shops cited labor shortages as their top concern, while 54% reported being understaffed. Shops are bidding aggressively on wages to retain skilled workers, creating competitive pressure across the industry. Bottom Line While 61% of shops reported improved business in 2025, the talent acquisition challenge threatens sustained growth. Shops investing in specialized tools for advanced truck repairs see better positioning, but labor availability remains the primary bottleneck.