e2open LaaS Lets Shippers Keep Control While Expanding Capacity

Key Details e2open's Logistics as a Service (LaaS) model addresses a major pain point for shippers: how to access more freight capacity without losing control of carrier networks. Unlike traditional managed transportation services that require handing over operations entirely, e2open's hybrid approach lets companies outsource day-to-day execution while keeping ownership of carrier strategy and pricing agreements. Why It Matters Supply chain volatility remains constant, forcing shippers to find new ways to streamline operations without surrendering strategic control. e2open's flexible engagement models range from hybrid support to full outsourcing, helping companies reduce empty miles and manage both inbound and outbound shipments within their existing transportation management system ecosystem. Results and Scale The service manages over $250 million in freight annually and cuts clients' transportation spend by up to 10%. e2open operates with over 300 logistics coordinators, analysts, and supply chain engineers across facilities in Holland Michigan and Peru. The company focuses on repeatable processes and strong employee development to maintain service quality while scaling operations. The Bottom Line e2open's approach eliminates conflicting priorities by removing broker incentives tied to volume or per-load profit. Shippers can either manage their TMS themselves or let e2open's experienced team handle execution while they focus on strategic decisions.