ArcBest View: New All-in-One Shipment Management Platform Launches

Key Details ArcBest has unveiled ArcBest View, a unified digital platform designed to streamline how logistics customers manage shipments. The new system allows users to quote, book, and track shipments from initiation through delivery within a single interface. What You Get The platform provides direct access to shipment details, billing records, supporting documents, and performance metrics. Drivers and logistics managers can create custom views, build watchlists, and monitor historical transportation costs alongside service execution data. Why It Matters CEO Seth Runser emphasized the platform was built directly with customer input to reflect real-world workflows. The self-serve capability reduces dependency on manual support while keeping ArcBest experts available for complex situations that require intervention. Bottom Line Early results show the automation is paying dividends. ArcBest's asset-light segment reported $2.8 million in adjusted operating income for Q1, beating expectations, with SG&A expenses per shipment hitting an all-time low and productivity reaching record highs.